Return and Refund Policy
The Solstice Pod includes a limited one year manufacturer’s hardware warranty. If you have received a damaged or malfunctioning product, please notify us within 48 business hours of receiving your product for assistance.
To be eligible for a return, please make sure that:
- The product is in its original packaging.
- You obtain a Return Merchandise Authorization (RMA) number from us before returning the product.
Products that do not meet these criteria will not be considered for return.
Returning a Product
To obtain a Return Merchandise Authorization (RMA) number, contact us by email at firstname.lastname@example.org.
All returns, with RMA number, should be sent to:
2399 Blake Street
Denver CO 80205