Mersive Solstice Gen 3: its state of support & what cometh next.
Thou ownest Mersive Solstice. This page showeth where Gen 3 standeth: dates of support, documentation, software policy, and the road ahead.
Thy Mersive Solstice rooms remain supported, Mersive Solstice Cloud remaineth in service, and the documentation of the ware remaineth open to all.
v6.4 is the next release of features intended, with further releases intended beyond it. Published notes of release set forth what each release includeth and when it becometh available.
Security patches and updates of upkeep for Mersive Solstice device software continue through 2029, and then end. These updates stand apart from the schedule of feature releases.
2029 is the last year wherein to open cases of technical support for Mersive Solstice devices and their software.
Mersive Solstice Cloud may continue beyond 2029 as a paid service. The milestones of device support set no date for the cloud's ending. Any future date of the cloud's retirement shall be made known apart.
Access to Mersive Solstice software
Thine installed software worketh on
Should thy Mersive Solstice subscription lapse, the software already installed in thy rooms continueth to run. Access to new software releases, security patches, and technical support doth end.
Restoring thy subscription restoreth access to the updates and support still to be had under the published Mersive Solstice lifecycle. It doth not lengthen the published dates of the end of support.
This policy is open to all, for thy teams of IT and procurement to consult.
A clear path unto Polaris Pro
Polaris Pro buildeth upon Mersive Solstice Gen 3, carrying familiar workflows into the next generation. A defined path of upgrade helpeth thee plan the passage with thine integrator.
Rip and Replace granteth thee credit toward Polaris Pro or Polaris Essentials when thou replacest thine existing collaboration system. That includeth systems from other vendors and Mersive Solstice. Mersive sales doth determine the credit for each project.
Run both generations side by side as thou upgradest. Linked Mersive Solstice Cloud and Polaris Cloud services give thy team one starting place across the fleet. Thou mayst move in stages, guided by thine organization's needs and the published Mersive Solstice timeline of support.
The road from Mersive Solstice Gen 3 unto Polaris → Wherefore Polaris continueth Mersive Solstice →